Privacy Policy

Last Updated: July 21, 2025
Effective Date: July 21,2025

Introduction
Information We Collect
How We Collect Information
Why We Collect Personal Information
How We Use Your Information
How We Share Your Information
Data Storage and Security
Your Rights and Choices
California Privacy Rights (CCPA)
International Users
Cookies and Tracking Technologies
Data Retention
Children's Privacy
Changes to This Policy
Contact Us

1. Introduction

EventPlan ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our event planning services, website, and related tools.

EventPlan is based in California, United States, and provides event planning services including event strategy, project planning, and templates for corporate events to customers worldwide.

2. Information We Collect

Personal Information You Provide

Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, profile information
Payment Information: Credit card details, billing address, payment history
Event Planning Data: Event details, attendee information, vendor preferences, budget information
Communications: Messages, feedback, reviews, support requests, survey responses

Information We Collect Automatically

Technical Information: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, click patterns, search queries
Session Information: Page response times, download errors, length of visits to specific pages
Location Data: General geographic location based on IP address

Information from Third Parties

Service Providers: Information from payment processors, analytics providers, and other business partners

3. How We Collect Information

We collect information when you:

Create an account or profile
Use our event planning tools and templates
Make purchases or payments
Contact customer support
Subscribe to newsletters or marketing communications
Participate in surveys or provide feedback
Visit our website (through cookies and tracking technologies)
Interact with our social media accounts

4. Why We Collect Personal Information

We collect and process your personal information for the following purposes:

Service Provision

To provide and operate our event planning services
To process payments and manage accounts
To deliver requested templates and resources
To coordinate with event vendors and venues

Communication and Support

To provide customer assistance and technical support
To send service-related notices and updates
To respond to inquiries and requests
To send marketing communications (with your consent)

Business Operations

To improve our services and develop new features
To analyze usage patterns and optimize our website
To prevent fraud and ensure security
To comply with legal obligations and regulations

Legal Basis (for reference)

We process your personal information based on:

Consent: For marketing communications and optional features
Contract Performance: To fulfill our service agreements
Legitimate Interest: For business operations, security, and service improvement
Legal Compliance: To meet regulatory requirements

5. How We Use Your Information

We use your personal information to:

Provide event planning services and support
Process transactions and manage accounts
Customize your experience and recommend relevant services
Send administrative and promotional communications
Analyze and improve our services
Protect against fraud and security threats
Comply with legal requirements
Facilitate communication with event vendors and venues

6. How We Share Your Information

Service Providers

We share information with trusted third-party providers who assist us in:

Website hosting and maintenance (Wix.com)
Payment processing
Email marketing and communications
Analytics and performance monitoring
Customer support services

Legal Requirements

We may disclose information when required by law, such as:

Response to legal process or government requests
Protection of our rights and property
Prevention of fraud or illegal activities
Emergency situations involving personal safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity.

We do not sell your personal information to third parties for their marketing purposes.

7. Data Storage and Security

Security Measures

Data is stored on secure servers behind firewalls
We use encryption for sensitive information transmission
Access controls limit who can view your information
Regular security audits and monitoring
PCI-DSS compliance for payment processing

Data Location

Your data is primarily stored in the United States through our hosting provider Wix.com.

Data Breaches

In the event of a data breach, we will notify affected users and relevant authorities as required by law, typically within 72 hours of discovery.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of your personal information
Receive your data in a portable format

Correction and Updates

Update or correct inaccurate information
Modify your account settings and preferences

Deletion

Request deletion of your personal information
Close your account (some information may be retained for legal compliance)

Communication Preferences

Opt out of marketing communications
Adjust notification settings
Unsubscribe from newsletters

How to Exercise Your Rights

To exercise these rights, contact us at info@eventplan.ai or use the account settings in your profile. We will respond within 30 days.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to Know

You can request information about:

Categories of personal information we collect
Sources of personal information
Purposes for collecting personal information
Categories of third parties we share information with

Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out

You have the right to opt out of the sale of personal information. Note: We do not sell personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

How to Exercise CCPA Rights

Submit requests to info@eventplan.ai. We will verify your identity before processing requests.

10. International Users

For Users Outside the United States

If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where our servers are located and our central database is operated.

Data Protection Standards

While we are based in the United States, we implement strong data protection practices that align with international privacy standards, including:

Secure data storage and transmission
Access controls and data minimization
Transparent privacy practices
User rights and data subject requests

Legal Compliance

We comply with applicable U.S. privacy laws and implement reasonable measures to protect your personal information. By using our services, you consent to the transfer and processing of your information in the United States.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website usage and performance
Provide personalized content and recommendations
Enable certain website features

Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings:

To opt out of Google Analytics tracking: Google Analytics Opt-out

12. Data Retention

We retain personal information for the following periods:

Account Information: Until account deletion plus 30 days
Payment Information: 7 years for tax and legal compliance
Event Planning Data: 3 years after event completion or account closure
Marketing Communications: Until unsubscribe plus 30 days
Support Communications: 2 years after resolution
Analytics Data: 26 months (Google Analytics default)

Information may be retained longer if required by law or for legal proceedings.

13. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly. Parents who believe we have collected their child's information should contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

Post the updated policy on our website
Update the "Last Updated" date
Notify users of material changes via email or website notice
Provide 30 days' notice for significant changes

Continued use of our services after changes indicates acceptance of the updated policy.

15. Contact Us

For privacy-related questions, requests, or concerns, contact us:

Privacy Team
EventPlan
Email: info@eventplan.ai
Mailing Address:

2108 N St. Ste N

Sacramento, CA 95816

General Inquiries
Email: info@eventplan.ai

We will respond to privacy inquiries within 30 days.